Shipping Policy
Shipping Policy
Information about order processing, delivery estimates, tracking and what to do if a shipment is delayed or damaged.
Serviceability
Delivery is available to serviceable PIN codes in India. Availability, delivery method and charges may vary by product, destination, courier capacity and order value.
Processing time
Orders are generally processed in 1–2 business days after successful payment and verification. Weekends, public holidays, high-demand launches or verification checks may add time.
Delivery estimates
Most orders arrive within 3–7 business days after dispatch. Remote locations, weather, festivals, operational disruption or other circumstances outside our control may cause delays.
Tracking
When available, tracking details are sent by email, SMS, WhatsApp or shown in your account. Courier scans can take up to 24 hours to appear after dispatch.
Address and delivery
Please provide a complete address and reachable phone number. Address changes are not guaranteed after dispatch. The courier may request an OTP or signature at delivery.
Damage or non-delivery
Do not accept visibly tampered packages where practical. For damage, missing items or wrong delivery, contact us within 7 days with your order number, package photographs and an unboxing video.
Failed delivery and cancellation
If delivery fails due to an incorrect address, repeated unavailability or refusal, the parcel may be returned. Re-shipping charges may apply. Cancellation after dispatch is not guaranteed and may be handled after the shipment returns to us.
Need help with a shipment?
Share your order number so our team can check the latest available tracking information.