Information we collect

We may collect your name, phone number, email address, billing and shipping address, order details, payment status, support messages and account information.

We also receive limited technical information such as browser type, device type, IP address, pages visited and cookie identifiers.

How we use information

• Process payments, orders, delivery and returns.
• Send order confirmations, invoices and tracking updates.
• Provide customer support and prevent fraud.
• Improve our products, website and shopping experience.
• Send offers only where permitted; you may opt out at any time.

Payments and sharing

Payments are handled by authorised payment providers. We do not intentionally store your complete card or UPI credentials.

Necessary information may be shared with WooCommerce service providers, payment gateways, delivery partners, hosting, analytics, fraud-prevention and legal authorities when required.

Cookies

Cookies help keep your cart active, remember preferences, secure checkout and understand website performance. You can control non-essential cookies through your browser, although some store functions may stop working.

Retention and security

We keep personal data only as long as reasonably necessary for orders, customer service, tax, accounting, fraud prevention and legal obligations. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.

Your choices and rights

You may request access, correction or deletion of eligible personal data, withdraw consent where applicable, or raise a grievance. Some records may be retained where the law requires us to keep them.